Sparks Group has partnered with a leader in healthcare services that has an immediate need for experienced Medical Reimbursement Case Managers for a 5–6-month contract. If you have 2+ years of direct industry experience, love interacting with customers and working in a fast-paced environment this may be the perfect opportunity for you. Apply today and call 703-620-6444!
Responsibilities:
- Manage complex billing, coding, insurance inquiries, and appeals.
- Coordinate with payers, care coordinators, and clients.
- Resolve denied or underpaid claims.
- Assess patient insurance coverage and eligibility.
- Reverify benefits and document activities
- Research payer medical policy and update requirements.
- Work from daily assigned reports to meet goals.
- Comply with quality monitoring and assurance tasks
- Take inbound/outbound patient calls to provide accurate, satisfactory responses to inquiries and support access to services while maintaining confidentiality.
- Review and process documentation for patient support program eligibility.
- Additional tasks and duties as assigned
Qualifications/Background Profile:
- Bachelor's degree or equivalent experience.
- Minimum 4 years of recent healthcare experience (2 years direct industry preferred).
- High volume call center experience.
- Demonstrated proficiency in Microsoft Office applications.
- Exceptional customer service skills
- Advanced problem-solving, research, and analytical capabilities.
- Excellent written and verbal communication skills.
- Meticulous attention to detail and exceptional data entry accuracy.
- Proven ability to effectively manage multiple tasks and prioritize work independently.
- Must pass a criminal background screening