Sparks Group

Medical Reimbursement

Remote•United States•Contract
up to $24 hourly
About the Job
Sparks Group has partnered with a leader in healthcare services that has an immediate need for experienced Medical Reimbursement Case Managers for a 5–6-month contract. If you have 2+ years of direct industry experience, love interacting with customers and working in a fast-paced environment this may be the perfect opportunity for you. Apply today and call 703-620-6444!

Responsibilities:
  • Manage complex billing, coding, insurance inquiries, and appeals.
  • Coordinate with payers, care coordinators, and clients.
  • Resolve denied or underpaid claims.
  • Assess patient insurance coverage and eligibility.
  • Reverify benefits and document activities
  • Research payer medical policy and update requirements.
  • Work from daily assigned reports to meet goals.
  • Comply with quality monitoring and assurance tasks
  • Take inbound/outbound patient calls to provide accurate, satisfactory responses to inquiries and support access to services while maintaining confidentiality. 
  • Review and process documentation for patient support program eligibility.
  • Additional tasks and duties as assigned

Qualifications/Background Profile:

  • Bachelor's degree or equivalent experience.
  • Minimum 4 years of recent healthcare experience (2 years direct industry preferred).
  • High volume call center experience.
  • Demonstrated proficiency in Microsoft Office applications.
  • Exceptional customer service skills
  • Advanced problem-solving, research, and analytical capabilities.
  • Excellent written and verbal communication skills.
  • Meticulous attention to detail and exceptional data entry accuracy.
  • Proven ability to effectively manage multiple tasks and prioritize work independently.
  • Must pass a criminal background screening