Sparks Group has partnered with a global professional services organization that specializes in consulting, technology, and operational support to identify a Floor Coordinator / Operations Associate. This organization works with businesses and government clients to improve performance, streamline operations, and deliver innovative, technology-driven solutions in fast-paced, client-focused environments. The Floor Coordinator / Operations Associate will play a key role in supporting daily workplace operations, ensuring a seamless office experience, and providing high-quality service to employees, visitors, and vendors.
Responsibilities:
- Serve as the primary point of contact for workplace support, addressing inquiries and resolving issues.
- Greet and assist employees, clients, and visitors to ensure a professional experience.
- Coordinate meeting rooms, workspace reservations, and event setup, including basic A/V support.
- Maintain shared spaces, ensuring cleanliness, organization, and proper stocking of supplies.
- Provide basic support for office equipment such as printers and copiers.
- Manage mail, packages, and deliveries.
- Coordinate with vendors and support onsite services as needed.
- Track service requests and assist with administrative reporting and recordkeeping.
Qualifications/Background Profile:
- 2+ years of experience in office operations, facilities support, hospitality, or a similar role.
- Strong customer service and communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Basic knowledge of office equipment and audio/visual systems.
- Strong organizational skills and attention to detail.
- Ability to work independently and collaboratively with cross-functional teams.